The KNOWNET project examines the potential of current social networking technology to support sustained knowledge sharing and generation across a multi-level supply chain in the insurance market. The concept of collaborative networking is particularly timely in an industry that seeks to strengthen the inter-organizational ties between insurers, suppliers and external agencies, for improving processes, accelerating innovation, fostering creativity, sharing experiences, and generating ideas amongst the supplier network. The aims and objectives of KNOWNET therefore are to develop, build and test an interactive Supplier social network framework (SSN), designed to support innovation and leaning where both explicit and implicit knowledge and experiences of suppliers and their employees can be shared. The SSN will consist of a set of web based tools, applications and exercises supporting the formation of communities of inquiry and promoting learning through social interaction. The SSN will be trialled across two European countries’ domestic supply chains in the insurance sector.

This project has received funding from the European Union’s Seventh Framework Programme for research, technological development and demonstration under grant agreement no 324408 Marie Curie IAPP programme.



Partner Organisations

Brunel University

Brunel University is a public research university located in Uxbridge, London, United Kingdom. It was founded in 1966 and is named after the Victorian engineer Isambard Kingdom Brunel.

Universitat Politechnica de Valencia

Universidad Politécnica de Valencia is a Spanish university located in Valencia, with a focus on science and technology


With a 300-year heritage, RSA is a leading multinational insurance group, employing around 23,000 people, and serving 17 million customers in over 140 countries.

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